Privacy policy

At Campfolk.quest, protecting customer information is an essential part of providing a safe and trustworthy online shopping environment. This Privacy Policy explains how we collect, use, protect, and manage personal information when customers visit our website, purchase travel storage products, or communicate with our team.

1. Information We Collect

We may collect information necessary to provide products and services, including:

Personal Information

When customers place orders or contact us, we may collect:

  • Full name;
  • Email address;
  • Shipping address;
  • Billing information;
  • Phone number;
  • Payment information processed through secure payment providers.

Automatically Collected Information

When customers browse our website, we may collect:

  • Browser type;
  • Device information;
  • IP address;
  • Website navigation activity;
  • Pages viewed;
  • Interaction preferences.

This information helps us improve website functionality and customer experiences.

2. How We Use Personal Information

Campfolk.quest may use collected information to:

  • Process customer orders;
  • Arrange product delivery;
  • Send order confirmations;
  • Provide shipping updates;
  • Respond to customer requests;
  • Improve website services;
  • Detect fraudulent activities;
  • Maintain business records.

3. Payment Security

Campfolk.quest does not directly store complete payment card information.

Payment transactions are processed through secure third-party payment providers that maintain security procedures designed to protect payment information.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Improve website performance;
  • Remember customer preferences;
  • Analyze visitor behavior;
  • Enhance shopping experiences.

Customers may manage cookie preferences through their browser settings.

5. Sharing of Information

Campfolk.quest does not sell customer personal information.

We may share limited information with trusted service providers when necessary, including:

  • Payment processors;
  • Shipping companies;
  • Website hosting providers;
  • Customer service providers.

These parties may only use information necessary to perform their services.

6. Data Protection

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures help protect data against unauthorized access, disclosure, misuse, or alteration.

Kentucky’s Consumer Data Protection Act establishes certain consumer rights regarding personal data, including rights related to access, correction, deletion, and obtaining copies of personal data where applicable.

7. Consumer Privacy Rights

Eligible consumers may request information regarding their personal data, including:

  • Confirmation of whether personal data is processed;
  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of certain personal data;
  • A portable copy of personal data where technically feasible.

Requests may be submitted by contacting:

Email: [email protected]

8. Children's Privacy

Campfolk.quest does not knowingly collect personal information from children without appropriate authorization as required by applicable laws.